CB
Chris B
1 reviews | Active since Apr 2019
06 Feb 2026, 11:21
Leroy no Merlin
I placed an order on 03/02/2026, received and email it was on it's way the same day (order 384879). Then when I query delivery date I only received an email with ref ***. Using the "track order" function from the website I get the following result; "Order does not exist, or not yet handed over to courier."
So Leroy Merlin, what the **** is going on?
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
06 Feb 2026, 16:11Hi Chris
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
Leroy Merlin South Africa's reply06 Feb 2026, 16:11
Official
Hi Chris
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your order and will be in contact with you soonest.
CB
Chris B's updateReviewer Update
07 Feb 2026, 13:46And now I get an email saying that my ticket has been resolved, with the comment of the question I asked!!! *** Leroy Merlin?
I expect delivery on Monday 09/02/2026. This will go on other platforms
I expect delivery on Monday 09/02/2026. This will go on other platforms
CB
Chris B's update07 Feb 2026, 13:46
Reviewer Update
And now I get an email saying that my ticket has been resolved, with the comment of the question I asked!!! *** Leroy Merlin?
I expect delivery on Monday 09/02/2026. This will go on other platforms
I expect delivery on Monday 09/02/2026. This will go on other platforms