BR
Ben R
1 reviews | Active since Mar 2015
11 Feb 2022, 17:15
Leroy Merlon - Terrible customer service
Purchased 3 pieces of timber. They only had two in dispatch waited over an hour still didn't bring in through the manager anthony of that department still hasn't called. Spoke to Brendan and Head office and Simon Mange still no feedback. @cedric sennepin this is very disappointing service. i am still waiting for this to be resolved.
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Leroy Merlin South Africa's replyOfficial
15 Feb 2022, 14:33Hi Ben ,
We humbly apologize with regards to the delay of your order as we were advised by our Head of department Jaco that you have been contacted by the store regarding the matter .
We apologize for the inconvenience caused and hope we haven't completely lost you as a customer because your patronage is highly important to us.
We humbly apologize with regards to the delay of your order as we were advised by our Head of department Jaco that you have been contacted by the store regarding the matter .
We apologize for the inconvenience caused and hope we haven't completely lost you as a customer because your patronage is highly important to us.
Leroy Merlin South Africa's reply15 Feb 2022, 14:33
Official
Hi Ben ,
We humbly apologize with regards to the delay of your order as we were advised by our Head of department Jaco that you have been contacted by the store regarding the matter .
We apologize for the inconvenience caused and hope we haven't completely lost you as a customer because your patronage is highly important to us.
We humbly apologize with regards to the delay of your order as we were advised by our Head of department Jaco that you have been contacted by the store regarding the matter .
We apologize for the inconvenience caused and hope we haven't completely lost you as a customer because your patronage is highly important to us.