PN
Preyen N

1 reviews | Active since Jan 2022

16 Feb 2024, 07:44

Leroy Merlin’s poorly managed online platform

The online platform is the worst managed platform. I ordered several items, Leroy Merlin confirmed a Delivery date, which they then proceeded to deliver whenever they felt like. Orders were mixed up and three weeks later this has not yet been resolved. They don’t even know what they have delivered to us.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply17 Feb 2024, 13:06
Official
Good day Preyen 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place service was less than satisfactory. We value our customers and exceptional service is always our priority. Please be advised that our market place team will be in direct contact with you,