Leroy Merlin worst online store

Worst online store you can ever buy from. I bought a kitchen sink mixer on the 29th of September 2022. They said it will be delivered by the 6th of October and I asked the carpenters to come by the house today on the 7th. Up to now I still haven’t received my sink mixer. I called Leroy Merlin in the morning around 7am a lady by the name of Nomfundo answered and told me she’ll communicate with the couriers to find out when they’ll deliver. She said she’ll call me back. She never did. I called again and Brenton answered and he also said he’ll email them and cc them and try to fast track my parcel but he never cc’d me. I’m so frustrated cause they can’t finish my kitchen cupboards without the mixer the delay is really costing me and frustrating.