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Farhad O
1 reviews | Active since Aug 2009
05 Aug 2020, 09:54
Leroy Merlin - Worst experience ever
Placed an order on 22 July with Lerof Merlin (Order #10438) for delivery on 01 August. No feedback from Leroy Merlin so i called them on 03 August only to be told they dont have stock. Was put through to Anthoney Kruger at teh store who promised me that he will deliver on saem day or next day at the latest. No delivery on 03 or 04 August and again NO feedback from them. Called on 05 August asking to speak to Anthoney Kruger but they conveniently cannot get hold of him and says he will me back. I am still waiting. Never again will i ever order anything from Leroy Merlin
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
05 Aug 2020, 11:58Hello Farhad, we are sorry for the experience. We will look into the order and the delivery request and get back to you. #va
Leroy Merlin South Africa's reply05 Aug 2020, 11:58
Official
Hello Farhad, we are sorry for the experience. We will look into the order and the delivery request and get back to you. #va
Leroy Merlin South Africa's replyOfficial
05 Aug 2020, 16:15Afternoon Farhad, our third party couriers will be delivering today, please answer you phone should DSV call. Sorry for the inconvenience. #va
Leroy Merlin South Africa's reply05 Aug 2020, 16:15
Official
Afternoon Farhad, our third party couriers will be delivering today, please answer you phone should DSV call. Sorry for the inconvenience. #va
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Farhad O's updateReviewer Update
07 Aug 2020, 12:46 Thank you, I have recieved my order but I dont think anything would have been done if i didnt make numerous follow-ups, hung in there on those numerous telephone calls, which i had to make, while listening to those repitive voice-overs and ofcourse ranting on Hello Peter. But i have learnt my lesson and i will never order anything again from a company who does not value its customers.
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Farhad O's update07 Aug 2020, 12:46
Reviewer Update
Thank you, I have recieved my order but I dont think anything would have been done if i didnt make numerous follow-ups, hung in there on those numerous telephone calls, which i had to make, while listening to those repitive voice-overs and ofcourse ranting on Hello Peter. But i have learnt my lesson and i will never order anything again from a company who does not value its customers.