LH
Laurel H
1 reviews | Active since Jan 2024
19 Jan 2024, 09:32
LEROY MERLIN - VERY *****
I ordered a product and followed up on its delivery to be told that it is not available, only on my enquiry was I informed of unavailability, it is fully paid for, all enquiries for refund result in "query escalated to relevant department". This is not acceptable and is tantamount to theft. NEVER AGAIN
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Leroy Merlin South Africa's replyOfficial
20 Jan 2024, 08:09Good day Laurel
Please accept my apology on behalf of our company. I am sorry to learn that your experience our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply20 Jan 2024, 08:09
Official
Good day Laurel
Please accept my apology on behalf of our company. I am sorry to learn that your experience our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.