TA
Terence A

1 reviews | Active since Aug 2020

11 Sept 2020, 21:20

LEROY MERLIN UNRELIABILITY

Sadly, nothing has changed at Leroy Merlin in terms of customer care. The person allocated to deal with my complaint had to be prompted for feedback after going silent on me for a week. Then a few more promises were made (which didn't materialise) and now an additional week has passed without feedback. I continue to find them wanting.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 Sept 2020, 21:22
Official
Hello Terence, we do apologise for this. We will find out more and get back to you ASAP.