mM
mpelinyane M

1 reviews | Active since Feb 2015

18 Mar 2025, 19:53

Leroy Merlin **** third party businesses

I bought a handheld garment steamer a few weeks back from Leroy Merlin and saw a similar product somewhere else. I then lodged a request for return (refund) a day after it was delivered. I waited a few days for a response and ultimately received a response sighting that Leroy Merlin was selling the product on behalf of a third party and therefore will not be able to refund the money because sighting the fact that I saw it cheaper somewhere else is not good enough.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply19 Mar 2025, 11:03
Official
Hi Mpelinyane

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, I have escalated to the marketplace department to assist.