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Carien E

1 reviews | Active since Aug 2024

13 Aug 2024, 09:48

LEROY MERLIN - the WORST company to deal with.

I have purchased 2 wishbone chairs from Leroy Merlin, but had to return it because of POOR quality. I have requested a refund, but after various mails and phone calls, I still do not have an answer as to the refund being done.

In addition, Leroy insisted that only one chair was returned - BOTH were returned in the original box they were delivered. They are not truthful- so BE WARNED - do not purchase any stock from LEROY MERLIN as the quality is bad and you will have endless problems getting a refund.

How does companies offering poor service and quality get away with this?

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Aug 2024, 13:37
Official
Good day , hope you are well

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency,  Kindly note that we are following up with the department on your refund and will be in contact with you soonest. please be advised there is a ticket logged in regard to your refund .

Thank You