TR
Tersha R
1 reviews | Active since Apr 2016
20 Oct 2023, 08:13
Leroy Merlin terrible service
Please note above order was not fully delivered! Still waiting after 3 months!! We did not receive the steel trolley (SKU***0) and need a REFUND!!! There is no way to contact you other than a impersonal automated voice assistant on your website!!!
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Leroy Merlin South Africa's replyOfficial
22 Oct 2023, 09:47Good day Tersha
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our our refunds process was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you during business hours.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our our refunds process was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you during business hours.
Leroy Merlin South Africa's reply22 Oct 2023, 09:47
Official
Good day Tersha
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our our refunds process was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you during business hours.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our our refunds process was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you during business hours.