KB
Keith B

1 reviews | Active since Nov 2018

23 Jan 2024, 18:55

Leroy-Merlin -Terrible Service

Ordered a Antitheft Bag on line. It would appear that its not THEIR product but another supplier. So they had to get it from them.Given a delivery date of 19th Jan, Nothing. Contacted them, was told it would now be the 23rd Jan. Nothing arrived. Contacted them again, now told it was shipped to courier on the 22nd I should get it between the 25th to 27th January. Standard "sorry ofr the inconvenience" Basically couldnt care less. Will never shop on line again with them

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Jan 2024, 08:17
Official
Good day Keith 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our market place was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our market place team will be in direct contact with you.