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Amir D
1 reviews | Active since Apr 2018
04 Jan 2023, 10:42
LEROY MERLIN - TERRIBLE CUSTOMER SERVICE! STAY AWAY!
ZERO stars. The Little Falls branch is the worst! NO value for customers. DONT know what they are doing! Customer service does not exist!
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
04 Jan 2023, 16:22Hello Amir
We take customer satisfaction seriously and are glad to hear from you. We appreciate you making us aware of your negative experience from our Little Falls branch. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
We take customer satisfaction seriously and are glad to hear from you. We appreciate you making us aware of your negative experience from our Little Falls branch. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
Leroy Merlin South Africa's reply04 Jan 2023, 16:22
Official
Hello Amir
We take customer satisfaction seriously and are glad to hear from you. We appreciate you making us aware of your negative experience from our Little Falls branch. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
We take customer satisfaction seriously and are glad to hear from you. We appreciate you making us aware of your negative experience from our Little Falls branch. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
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Amir D's updateReviewer Update
05 Jan 2023, 16:10How are you investigating the matter if you don't even know what matter i am referring to? This is obviously a copy paste response. Another reason that customers have no value at your Little Falls branch
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Amir D's update05 Jan 2023, 16:10
Reviewer Update
How are you investigating the matter if you don't even know what matter i am referring to? This is obviously a copy paste response. Another reason that customers have no value at your Little Falls branch
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Amir D's updateReviewer Update
10 Jan 2023, 12:50Still no response! Clearly not bothered about customers!
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Amir D's update10 Jan 2023, 12:50
Reviewer Update
Still no response! Clearly not bothered about customers!