CN
Courtney N
1 reviews | Active since Dec 2015
10 Dec 2022, 10:23
Leroy Merlin sucks
I am disgusted with this company. I ordered 3 curtains (only 3) online as they had a special. Paid, for a confirmation email, said it would be delivered. Got a call couple days later to say they no longer have any in stock and they would refund me. Which means I have to reorder and pay full price??? How does that work??
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Replies (2)
Leroy Merlin South Africa's replyOfficial
12 Dec 2022, 10:39 Dear Courtney,
We sincerely apologize for the inconvenience you have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Kindly note that we are doing a follow up on the matter and you will be provided with feedback.
We sincerely apologize for the inconvenience you have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Kindly note that we are doing a follow up on the matter and you will be provided with feedback.
Leroy Merlin South Africa's reply12 Dec 2022, 10:39
Official
Dear Courtney,
We sincerely apologize for the inconvenience you have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Kindly note that we are doing a follow up on the matter and you will be provided with feedback.
We sincerely apologize for the inconvenience you have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
Kindly note that we are doing a follow up on the matter and you will be provided with feedback.
CN
Courtney N's updateReviewer Update
03 Jan 2023, 15:41I have still not received any feed back from you guys regarding this matter. Is this just a generated response?
CN
Courtney N's update03 Jan 2023, 15:41
Reviewer Update
I have still not received any feed back from you guys regarding this matter. Is this just a generated response?