LH
Lara H

1 reviews | Active since May 2020

16 Jan 2024, 11:12

Leroy Merlin Stoneridge

Leroy Merlin Stoneridge The service is pathetic. Well especially with the drive thru. You go there and think "wow this is so convenient", it's not! There is no service, and if you ask for service they don't know what they are doing. When you question them they use the excuse that the person that works for that specific department is on leave or not there. So who takes over then? This is concerning and I will NOT recommend anyone to go there.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Jan 2024, 12:12
Official
Good day  Lara

Please accept my apology on behalf of our company. I am sorry to learn that your experience our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.