HS
Hannes S
1 reviews | Active since Aug 2019
21 Jul 2022, 09:47
Leroy Merlin still need to learn to do online trading.
I ordered online. Then the date keep on getting moved out for delivery. Then after I complain they say the one object is discontinued. Now I have ro wait 10 days for them to reverse the transaction or I have to drive to the store on my cost.
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
21 Jul 2022, 11:07Hi Hannes,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply21 Jul 2022, 11:07
Official
Hi Hannes,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
HS
Hannes S's updateReviewer Update
22 Jul 2022, 10:58And now the Leroy Merlin want all personal information to refund me. When I needed to pay it was quick, but now that they need refund money of stock they could not deliver they want me to jump and send personal details.
HS
Hannes S's update22 Jul 2022, 10:58
Reviewer Update
And now the Leroy Merlin want all personal information to refund me. When I needed to pay it was quick, but now that they need refund money of stock they could not deliver they want me to jump and send personal details.
HS
Hannes S's updateReviewer Update
14 Dec 2023, 14:51A year later I made the mistake again buying online from Leroy Merlin. They still cannot do online shopping. I bought a desk 20 November, 6 x 45min calls where they promise to phone me back and still no idea where the desk is.
HS
Hannes S's update14 Dec 2023, 14:51
Reviewer Update
A year later I made the mistake again buying online from Leroy Merlin. They still cannot do online shopping. I bought a desk 20 November, 6 x 45min calls where they promise to phone me back and still no idea where the desk is.