BM
Bongani M

1 reviews | Active since Sept 2014

19 Jan 2022, 08:25

Leroy Merlin South Africa , Boksburg Branch hires a sick manger in their electric department

Nice shop but employing , sick , *********** and ****** people . I bought a SecurityVue security camera system , Channel 2 on the system does not work properly , There is sick person called Antony who says that he is the store manager and department head in their branch at Boksburg , the guy is a sick ****** , he did not want to listen to me when i tried to explain the problem then later send me emails and WhatsApp messages and clearly on his messages he did not understand the problem because when I tried to explain to him what the problem is he did not what to listen to a "Black " person , treated me with disrespect . I told him to "leave me alone " but he still send his messages and emails and does not have a decency to apologize and ask me what what wrong with the product but pretends as if all is well . Although i called the shop and asked them to tell him to leave me alone , he still send me messages , how sick is this person . I am wondering if the store really hires competent people , who do not see customers as black and white and who know how to respect all customers . Nice shop but it hires ****** manager in their Boksburg branch called Anthony and who protect defective product and does not know what customer service is .

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply19 Jan 2022, 12:17
Official
Good day Bongani  

Thank you for your raising your concerns , 

Kindly note that your order query  has been addressed  and is been attended to accordingly as per your discussions with Bianca yesterday.

Should you require any further  assistance you can reach out to Vusi on the provided details given and he will assist you. 



BM
Bongani M's update19 Jan 2022, 14:54
Reviewer Update
You are helpless , Order ??? Sad , Really Sad . Beautiful stores , modern design but No proper communication and no modern communication skills .