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mike M

1 reviews | Active since Jul 2011

24 Aug 2020, 13:20

Leroy Merlin South Africa

The worst online shopping experience in SA! Ordered a few large items online. First I was told I had not ordered anything. Then I sent proof of payment and then my order appeared again... Now they do not reply to emails. They send the odd email asking if I would still like my stuff... I have been called twice to ask if I could rate their service. I have been called to say they have no more stock.

Complete amateurs! They have not even offered compensation for losses incurred due to late delivery and wasted time!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply24 Aug 2020, 15:33
Official
Hello Mike, we are very sorry for the experience. We have relayed your complaint to the teams that have been involved to help improve. We do apologise! #va