BH
Brenda H
1 reviews | Active since Mar 2022
09 Mar 2022, 13:42
LEROY MERLIN - SHODDY QUALITY AND SERVICE
i purchase a utility cabinet for my elderly mother on 14 January 2022. After a couple of days, the cupboard door snapped after being blow by a SLIGHT wind. I put in a complaint / request for return and have to date had sporadic emails from their support centre ranging from "It's been escalated" to "Did you receive a refund?" (I obviously didn't) and now nothing further. This is now almost two months ago. VERY POOR QUALITY product and very poor service. I am very disappointed and would definitely not recommend buying anything online from them.
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Leroy Merlin South Africa's replyOfficial
09 Mar 2022, 13:53Hi there Brenda.
We would like to sincerely apologize for this inconvenience we have caused.
It truly hurts us to learn that your experience with us was no thing less than unsatisfactory. We value our customers and we are investigating this matter.
We would like to sincerely apologize for this inconvenience we have caused.
It truly hurts us to learn that your experience with us was no thing less than unsatisfactory. We value our customers and we are investigating this matter.
Leroy Merlin South Africa's reply09 Mar 2022, 13:53
Official
Hi there Brenda.
We would like to sincerely apologize for this inconvenience we have caused.
It truly hurts us to learn that your experience with us was no thing less than unsatisfactory. We value our customers and we are investigating this matter.
We would like to sincerely apologize for this inconvenience we have caused.
It truly hurts us to learn that your experience with us was no thing less than unsatisfactory. We value our customers and we are investigating this matter.