RM
Razeen M

1 reviews | Active since Mar 2021

14 Feb 2025, 11:21

Leroy Merlin service the worst

I purchased 2 lithium batteries on their website on 02 february[online only] expected delivery date latest 12 February 2025. I have called their call centre every day since the 11th to find out when I can expect delivery. Today 14th February they are unable to advise when I will get my batteries and are telling me they can request a refund from 4hirnsupplier but it will take up to 10 business days once they get the money back.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Feb 2025, 14:53
Official
Hi Razeen

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, I have escalated to the marketplace department to assist as soon as possible.