MB
MARISKA B
1 reviews | Active since Feb 2020
11 Feb 2020, 14:31
LEROY MERLIN SERVICE
I really had a terrible experience, very bad service, I placed an order on line there is no communication. I paid for courier service and received my parcel opened and damaged. two of the products were broken and one item was missing.
I have made countless calls and emails and no one is getting back to me and the worst part is you have to be on the phone for more than 15min before someone even picks up.
really bad experience for me.
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Replies (3)
Leroy Merlin South Africa's replyOfficial
11 Feb 2020, 14:35Hello Mariska, we are sorry for your negative experience. Please can you provide your online order number so we can help the team find out more. #va
Leroy Merlin South Africa's reply11 Feb 2020, 14:35
Official
Hello Mariska, we are sorry for your negative experience. Please can you provide your online order number so we can help the team find out more. #va
MB
MARISKA B's updateReviewer Update
11 Feb 2020, 15:04yes sure check the email address provided : *** I have left countless emails with my order number, you have a message service on the phone but no one calls back, it takes for ever before any one picks up so I really hope this can be sorted out.
MB
MARISKA B's update11 Feb 2020, 15:04
Reviewer Update
yes sure check the email address provided : *** I have left countless emails with my order number, you have a message service on the phone but no one calls back, it takes for ever before any one picks up so I really hope this can be sorted out.
Leroy Merlin South Africa's replyOfficial
11 Feb 2020, 16:57Hi Mariska, thank you for the details. The team are aware of your order and will have it delivered to you on Thursday morning latest. #va
Leroy Merlin South Africa's reply11 Feb 2020, 16:57
Official
Hi Mariska, thank you for the details. The team are aware of your order and will have it delivered to you on Thursday morning latest. #va