FR
Friedrich R

1 reviews | Active since Feb 2010

05 Feb 2020, 11:16

Leroy Merlin, ******** and **********

They are the worst company I have ever ordered something from. The web sit edid not specify the good to be out of stock. Once ordered I was sent a mail to say my order is on hold due to stock not available. After about three weeks I tried to phone them so as to get an update on my order. I tried approx 4 different numbers including the support number as advertised on their WEB PAGE. No answer on any of them day after day. ******** and **********. STAY AWAY IF YOU VALUE YOUR MONEY. Will bring this under Carte Blanche's attention as well.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply05 Feb 2020, 15:11
Official
Dear Frederick 
really sorry for this experience 
we unfortunately are facing a mistake on our stock on hands on those products. i m busy looking for alternative products, alternatively i can propose you an imediat refund ? i will WhatsApp you. cedric
Leroy Merlin South Africa
Leroy Merlin South Africa's reply05 Feb 2020, 16:49
Official
Dear Frederick 
looks like you phone number is wrong
we have sent an email to try to contact you
Leroy Merlin South Africa
Leroy Merlin South Africa's reply05 Feb 2020, 17:18
Official
Dear Frederick 
as per discussion with Fred our category manager he will do his best to deliver the products to you tomorrow 
lets keep in touch...???? cedric