LM
Lebo M

1 reviews | Active since Nov 2018

28 Oct 2022, 19:54

Leroy merlin ****

I bought a nesting table with them. They only delivered o part of the table. I keep calling them and they keep telling me that they were selling this on behalf of calasca trading which is obviously not prepared to send the missing table. When i call leroy merlin now they just tell me to hold on and play music for ever and ignore me. One person said it's not their issue they are just selling on behalve of calasca. Of me i knew nothing about calasca when i buy from leroy merlin. courseOrder number ***-A

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply29 Oct 2022, 09:16
Official

Hi Matshele, 

 

We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.

Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Nov 2022, 15:53
Official

Hi Lebo,

 

Kindly advise if the outstanding item was received.