CE
Christy E

1 reviews | Active since May 2016

27 Sept 2025, 11:23

Leroy Merlin - *****s Your Money

Leroy Merlin are ********s - They ***** your money and never deliver the stock.

Order placed: 31/08/2025 Expected Delivery date: 4/09/2025 But I am still waiting

I started following up with the call center on 5 September.

Eventually on 8 September the Boksburg branch phoned me and said they would deliver all items ordered (except 2) that they had in stock and the balance would be delivered once they receive stock. That delivery was supposed to happen on 9 September.

I have phoned and sent emails and like all **** websites, I am just getting the run around.

I needed the stock on 6 September, which is why I ensured all items are in stock and that the expected delivery dated is before that.

Leroy Merlin is a **** and they run their business like all these websites that ***** your money without delivering the products you paid for.

Their inability to keep track of stock and manage their staff performance, causes damage to their customers and costs us significant amount of time and money.

I paid contractors to install the products, that they charged me for because they arrived and Leroy Merlin did not.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply27 Sept 2025, 13:27
Official
Hi Christy

Thank you for bringing your concerns to our attention.

 We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .