EZ
Elmarie Z

1 reviews | Active since Jun 2018

27 Apr 2022, 08:43

Leroy Merlin price switch.

On the 26th April 2022 i went to shop for security lights. We wanted light no 9 but it had to price tags on the shelf. One of R249 and one for over R300. The sales lady who we approached to get the correct price told us both is incorrect and lamp is actually R550. She proceeded to remove both price tags from the shelf and told us the people who pack just leave the stuff anywhere they don't care. We can't get the lights for the price we saw on the shelf. I was speechless. I will make sure all my family and acquaintances stay far away from Leroy Merlin stores.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply27 Apr 2022, 11:11
Official
Hi there Elmarie, we trust you are doing well. We would like to apologize for the experience that you had which was nothing less than dissatisfactory, we shall be contacting you shortly to further discuss this matter. Take care.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply28 Apr 2022, 15:42
Official
Hi there Elmarie. We understand you're frustration and we shall look into it and Once again we sincerely apologize. Take care.