Leroy Merlin poor service delivery

I bought couches on the 13 May that should have been delivered on the 27th May online I can't track delivery because it saying complete called customer service I was helped by unsympathetic consultants. I had to call back 3times as my call got dropped. Received an today email that my order was canceled due to the supplier not being able to make demand will receive a refund that will probably also take a life time.

I am very disappointed in the level of services and the empathy.