Leroy Merlin poor quality artificial lawn sold

After buying artificial grass from them and starting to use the artificial grass was terrible. The black rubber gave off a lot and after only two months the green grass just started to fall out. It looks Terrible. I have sent various e mails and with no solution. They just drag it out and don't want to give me the Suppliers contact no. I will not recommend that anyone purchases from them. There is just no after sales.