LeRoy Merlin order still not resolved after almost 2 months continues correspondents with about R6500 missing.

Wont spend my money at this place ever again, here's why: Placed order 11 Dec 2024 Delivery was indicate to be 16 Dec 2024 ( Nothing was delivered) Then enquired and it was indicated for 19 Dec2024, nothing delivered. on the 24 Dec 2024 at 16:00 with out any prior notification the driver calls me saying he is standing at my gate with my delivery, i explain im away at family as it is Christmas eve and i received no delivery notification and that they can come the 26th. The 26th comes and go's and no delivery. on 6 Jan 2025 after still no delivery i email the them on the suggested email for queries. no response. on the 16 Jan 2025 i again receive a call from driver at my gate for delivery, no prior notification, luckily i was home. Unfortunately and i guess no surprise, the delivery is not the complete order. Contact the support Email again on the 16th, they respond on the 17th asking what is missing. I send them a copy of the delivery note, would think they would have this. Then again without prior arrangement or notification i get a refund for about R1700. Note the full order was R8500 and the value of the portion delivered is about R1650 so about R6000 value still outstanding, and a Email stating the matter is now resolved. Query this only then to be told there is no stock for some of the outstanding items and that the rest was suppose to have been delivered. Note that there was ample stock of all the items when ordered. So now they phoned me and said they will investigate and phone me back in 30 minuts, this was 19 Jan. On 20 Jan still no Email or phone call i reach out again to the formal Email address indicated for support, always mentioning my order number. Today is 23 Jan 2025 and no further response from LeRoy. To date for a order value of R8550 placed 11 Dec 2024, i have received 2 items from 5 with value of R1600 and R1700 refund. almost 6 weeks later and i still have no answer on missing 3 items to value of about R6500.