1 reviews | Active since Mar 2016
Leroy Merlin Online store STAY AWAY!!!!!!
There online store is a joke. Purchased a product from them, as soon as we opened it you could see it was previously opened, and I take it send back. The product not working but you can not get hold of anybody of the online store to talk to. Messages are taken but you can not deal with them directly. Don't even think they answer you on there whatsapp profile.
Good day Louwrens,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and we will revert back to you shorty.
Good day Louwrens,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and we will revert back to you shorty.
But they can not really help as they are not the online store, but they would like to make my experience better. Don't know how as I still have not received any feedback regarding information I required for the product that I purchased on line.
Yesterday I made a second purchase from them, as they are the only online store that send out packages before the 3 to 5 day delivery period as stated on there website. Received waybill number courier is arranged, but on arrival they fail to collect. There reason, they would like to resolve the fact that I am unhappy first.
So were my problem was with the online store, and the fact that they do not get back to you regarding queries, now I am supper unhappy as the only plus side for them is now also cancelled.
Great Job Leroy Merlin. that is the way to keep clients.
But they can not really help as they are not the online store, but they would like to make my experience better. Don't know how as I still have not received any feedback regarding information I required for the product that I purchased on line.
Yesterday I made a second purchase from them, as they are the only online store that send out packages before the 3 to 5 day delivery period as stated on there website. Received waybill number courier is arranged, but on arrival they fail to collect. There reason, they would like to resolve the fact that I am unhappy first.
So were my problem was with the online store, and the fact that they do not get back to you regarding queries, now I am supper unhappy as the only plus side for them is now also cancelled.
Great Job Leroy Merlin. that is the way to keep clients.
Thank you for taking our calls today.
As per your telephonic conversion with Kgothatso, a conclusion has been reached regarding this matter.
Again, we would like to sincerely apologies for this inconvenience.
Thank you for taking our calls today.
As per your telephonic conversion with Kgothatso, a conclusion has been reached regarding this matter.
Again, we would like to sincerely apologies for this inconvenience.