DD
Douw D
1 reviews | Active since Jun 2022
22 Jan 2025, 15:38
Leroy Merlin Online Store PATHETIC!
STAY AWAY FROM LEROY MERLIN ONLINE SHOPPING!
I bought an outdoor dining set (table and chairs) this morning. The order was CONFIRMED after I made the payment.
Not even 30 minutes later they informed me the supplier did not accept the order. So they have NO sight of stock in their system, like other stores (Makro), but they expect you to pay.
No "stock not available" indication on the LM system!!
This is PATHETIC!
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Leroy Merlin South Africa's replyOfficial
23 Jan 2025, 14:05Hi Douw
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received, It has been escalated to the marketplace department to assist. Apologies on the experience you had with us thus far.
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received, It has been escalated to the marketplace department to assist. Apologies on the experience you had with us thus far.
Leroy Merlin South Africa's reply23 Jan 2025, 14:05
Official
Hi Douw
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received, It has been escalated to the marketplace department to assist. Apologies on the experience you had with us thus far.
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received, It has been escalated to the marketplace department to assist. Apologies on the experience you had with us thus far.