FC
Franzel C

1 reviews | Active since Sept 2024

06 Sept 2024, 08:42

Leroy Merlin online store

Good day from a very satisfied and impressed customer from Leroy Merlin, I ordered an aluminium external door, the item ordered was damage and within in a few minutes of ordering, Alfred the sales person contacted me to inform of the situation and offered alternatives, one of those being more expensive and he offered it at no additional cost, delivery took less than a week. Overall experience, pricing was R4k less than what my local stores offered, communication from Alfred very timely and customer service was the best I really hope all my future dealings with Leroy Merlin will be this positive..... #returningcustomer.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Sept 2024, 08:51
Official

Good day Franzel

 

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure exceptional service for our customers and it’s always rewarding to hear kind words. Please continue to voice your every encounter with us.