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bertusb B

1 reviews | Active since Feb 2017

11 Nov 2022, 17:24

Leroy Merlin - Online shopping Logistics Chaos

Ordered online from Leroy Merlin, generally a seamless process but the last order was only partially delivered, no communication on it and the customer support is not aware of how to resolve this. One out of 4 items delivered, rest missing in action and no one knows whats going on or whos responsible.?

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Nov 2022, 10:37
Official
Dear Bertus,

We’re sorry about the mishap with the delivery of your order.
It is not our intention to disappoint you and  we feel fully responsible for the inconvenience this has caused you. 

Kindly note  that the matter is being investigated and you will be provided with feedback.