Leroy Merlin online purchase turned into nightmare!

I recently placed an additional 2 orders on Leroy Merlin online (having placed orders online with them in the past and being happy with the service received)

The last 2 orders have been a complete **** up from the get go. I have ordered a total of 21 items between these 2 orders and to date have only received 3 of my items!

Every time I call there is an extremely frustrating hold of close to 16 minutes and when you finally get through to a call centre agent, they ask you to hold while they call the store.

I do not think that I will be ordering from Leroy Merlin again anytime soon. Which is a pity, as they have really the largest selection of products.

Their lack of service though, is enough of a reason to give them a skip. Service cannot compare to the other big box stores out there.