Leroy Merlin online ordering, stay away!

Doing business with Leroy Merlin via their online ordering is extremely painful. I had endless issues with them last year, from not getting deliveries on time, and then dealing with a refund scenario, that took forever to get sorted, did they not even brag to me that my refund was processed, even sent me the proof of payment, but it was not made to me, they paid the funds into someone else's account and on the proof of payment I could see this person's banking details, wow, POPIA will have a field day. Now, against my better judgment, I ordered a product online, because I could not find it at my local branch and they could not tell me who had stock. I placed my order on 1 April, their website said I was getting delivery on 4 April, today is the 11th of April and I am still waiting for my order, receiving continuous requests to confirm my delivery address, which was provided when the order was placed. Trusty old Takealot has delivered to me at the same address 2 times already since I placed this Leroy Merlin order, not rocket science, hey guys? Leroy Merlin South Africa, please stop offering online ordering services, you simply don't get it right, leave it to the experts, like Takealot please.