1 reviews | Active since Feb 2013
LEROY MERLIN ONLINE ORDERING NOT WORTH THE TROUBLE
What a debacle ordering from Leroy Merlin online. Firstly they said they would deliver on a Saturday, which I would have been there to receive. They only delivered on Monday when I was away on business, and they did not deliver the whole order, which was urgent!!! Then I phone to tell them that part of the order was missing, and they proceed to tell me that they did deliver it. I am not a ***** or a ****, and the product was not delivered. So I must now wait while they investigate and I need the product urgently. It took them 3 days to call me back, even though I called everyday. Now I cannot get my urgent job finished while they investigate. The call center are very friendly and try to be as helpful as possible but my word get your stuff together. I am utter unimpressed and it has been over a week since I ordered and no communication. DO NOT ORDER ONLINE FROM LEROY MERLIN, to add insult to injury ypu literally cannot get everything you need at 1 Leroy Merlin u have to travel around... not worth the savings!!! So that is why I used online... not again!
Good day Erika,
We would like to apologize for this inconvenience caused. We are sorry to learn that your online experience with us was less than satisfactory.
We value our customers and exceptional service is always a priority. We are working hard to resolve this matter and we will be in contact with you shortly.
Good day Erika,
We would like to apologize for this inconvenience caused. We are sorry to learn that your online experience with us was less than satisfactory.
We value our customers and exceptional service is always a priority. We are working hard to resolve this matter and we will be in contact with you shortly.
Good day Erika,
We trust that your order has been delivered.
Again, we do apologies for the inconvenience.
Good day Erika,
We trust that your order has been delivered.
Again, we do apologies for the inconvenience.
