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Azel V

1 reviews | Active since Jul 2019

09 Jan 2025, 12:44

Leroy Merlin Online False Advertising

I ordered a trolley form Leroy Merlin online. When I received my order, it was NOTHING like advertised. It seemed like total false advertising. I immediately requested a return and refund. I have been waiting for over a month for someone to get back to me, even though I have been emailing and phoning. The product has not yet been collected.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Jan 2025, 14:53
Official
Hi Azel 

We've escalated your concern and we will reach out to you to address your order. We sincerely apologize for any inconvenience caused.
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Azel V's update16 Jan 2025, 13:58
Reviewer Update
Lies. I have still not been contacted. Nothing has been done about this issue.