BW
Barbara W
1 reviews | Active since May 2014
13 May 2026, 08:38
Leroy Merlin Online - Bad
The Leroy Merlin in store experience is great BUT the online Market Place is a disgrace. I have logged, relogged and relogged a return with *** since 28 April and they still have not collected the inferior sink plugs. I had bought this same item at Leroy Merlin, in store, and they were great. BUT the ones supp**** online ARE NOT THE SAME AS IN STORE, and do not work. I would like these 3 items collected and a refund to my credit card. But no collection advice received from Marketplace.
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Leroy Merlin South Africa's replyOfficial
13 May 2026, 08:51Hi Barbara,
Thank you for bringing this matter to our attention, we sincerely apologize for the experience you had with our marketplace seller
Please note we are looking into the matter, and feedback will be provided shortly
Thank you for bringing this matter to our attention, we sincerely apologize for the experience you had with our marketplace seller
Please note we are looking into the matter, and feedback will be provided shortly
Leroy Merlin South Africa's reply13 May 2026, 08:51
Official
Hi Barbara,
Thank you for bringing this matter to our attention, we sincerely apologize for the experience you had with our marketplace seller
Please note we are looking into the matter, and feedback will be provided shortly
Thank you for bringing this matter to our attention, we sincerely apologize for the experience you had with our marketplace seller
Please note we are looking into the matter, and feedback will be provided shortly