DG
Diane G
1 reviews | Active since Dec 2023
14 Dec 2023, 14:28
Leroy Merlin Online
I ordered a Vacuum pump for my inflatable pool on the 1st of Dec. It was stated on the email that delivery will be on the 7th of Dec. I phoned on the 10th of December where they said there is no stock (no mentioned online). Said that they will receive stock on the 12th. Phoned on the 13th and 14th of December where I was put on hold for almost 20mins each time. Now they can't help me, because the supplier doesn't have stock anymore. Which means I will have to wait another 5-7 days for a refund if I am lucky. Super Super Bad
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
16 Dec 2023, 09:45Good day Diane
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply16 Dec 2023, 09:45
Official
Good day Diane
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your order was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.