Leroy Merlin of SA - Braindead, Disinterested & Pathetic Service. !!!

On 3/7/2023 I called Leroy Merlin to ask for a price on a product that they stock, I explained to the lady who answered that I needed a price on an item. She told me to hold while she would transfer me to someone who could help me. I am now semi-deaf in the ear that I had to phone held to for 10 minutes. The idiot who controls or set up their automated phone system, has it so loud, it's absolutely deafening. It must be in the region of 50-60db and completely distorting. My ears were still ringing 15 minutes later. You cannot tell me that nobody has mentioned this before. Absurd. Secondly. After holding of holding on for ages, I then put the phone down and tried again. After ringing about 15 times, the same lady answered, and then promptly told me, that I can't get a price over the phone, and that I have to send an e-mail for a quotation. Really!!!!! If this is so, why the hell did she make me listen to that insane telephone music for 10 minutes, AND why didn't she tell me that in the first place. Is your company run by complete braindeads? I then sent an e-mail, with specific detail as to what I wanted. SEVEN DAYS later, 10/7/2023 these idiots send me an e-mail quoting me on something completely different. They did'nt even read my e-mail or reply to my complaint. Don't even consider doing business with these clowns.!!!!