RH
Ren H

1 reviews | Active since Oct 2013

12 Nov 2023, 14:16

Leroy Merlin - Not trustworthy

Leroy Merlin cancelled my order and didn't even refund me, just notified me via email and didn't even give me a reason; no decent communication.

Paid via Payflex and I expect a full refund which was subtracted on the 08/11/2023.

Leroy Merlin will take responsibility to get the rest of the payments cancelled that would be on the 22/11/2023, 06/12/2023 and 20/12/2023.

Leroy Merlin would responsibility for any penalties from Payflex.

Already sent my order number via email.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Nov 2023, 08:35
Official
Good day Ren

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.