LS
Lorne S
1 reviews | Active since May 2024
11 Dec 2025, 09:07
Leroy Merlin not proactive online and on expensive side
Not a proactive online company besides being on the expensive side too. Email acknowledging the delay and order still in processing online. But no follow up thereafter in spite of delivery scheduled for tomorrow. Most likely cancel order by end of business day today
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Replies (2)
Leroy Merlin South Africa's replyOfficial
11 Dec 2025, 12:42Dear Lorne
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Leroy Merlin South Africa's reply11 Dec 2025, 12:42
Official
Dear Lorne
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
Thank you for bringing your concerns regarding your order to our attention on Hellopeter. We sincerely regret that your recent experience with Leroy Merlin ,that has not met your expectations.
We take these matters very seriously, and we are committed to resolving them as quickly and efficiently as possible. We have assigned your query to a dedicated sales consultant, and they will be in contact with you shortly with an update or to discuss a solution that works for you.
We appreciate your patience , and we look forward to resolving this matter to your satisfaction.
LS
Lorne S's updateReviewer Update
12 Dec 2025, 12:57After no response and weekend and public holiday approaching I requested a refund and an acknowledgement of such. Still no reply. Looked at other review site and not good reviews either. Added to that site as well. Not good for Christmas orders with such bad reviews and response times
LS
Lorne S's update12 Dec 2025, 12:57
Reviewer Update
After no response and weekend and public holiday approaching I requested a refund and an acknowledgement of such. Still no reply. Looked at other review site and not good reviews either. Added to that site as well. Not good for Christmas orders with such bad reviews and response times