Leroy Merlin may have lower prices advertised but their lack of service ends up costing you more.

I placed an order for delivery and paid for it in store. The order was delivered incorrectly. I returned to the store to report the issue on 27 November. The incorrect items were collected only on 9 December but only reached the store on 12 December. I am still waiting for any indication of when I can expect the amended order as there has been no response to my emails since 12 December and calls go to voicemail. I cannot believe that a company like Leroy Merlin is taking three weeks or more to fix this issue, especially since I explained that I need the amended order urgently.