Leroy Merlin Little Falls Incompetence

Leroy Merlin Little Falls not able to fulfil ridiculously small online order. - Notified three times per e-mail by store/call centre that order was ready for collection, yet my courier was turned away five times as order could not be found. How many times must a courier call, six or more? - Manager that I was promised on first day would call me back as he was on lunch at half past four in afternoon, never called. - Incompetence at store level never gets addressed because management at all levels are totally inaccessible, hiding behind call centre operators, too afraid to face customers. - Most pathetic online purchase experience ever. - I should have ordered from Temu. Lesson learned. - My advice to Leroy Merlin is to get out of online business. You are not capable of handling it.