SW
Shamiel W
1 reviews | Active since Dec 2025
13 Dec 2025, 06:31
Leroy Merlin is the worst in service.
Save yourself the the stress and loss of money. Don't buy anything from LEROY MERLIN online. They operate with zero control over suppliers and frankly don't give a blooting hoot when you get messed around. LEROY MERLIN has been promising in writing a refund for the last TWO MONTHS and that' all you get a **** promise and nothing more. You then need to refresh the complaint again and again and again all with the very same outcome. NOTHING. i spent R 40 000.00 NOW I believe they have simply just ****** R 5000.00 from me now and very little i can do about that. because their created a system of don't give a hoot.
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
14 Dec 2025, 11:14Hi Shamiel
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Leroy Merlin South Africa's reply14 Dec 2025, 11:14
Official
Hi Shamiel
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
SW
Shamiel W's updateReviewer Update
19 Dec 2025, 06:55Even after Hello Peter Leroy Merlin still does the very same. Issue you a weak apology and a number mine is Your ticket *** has been assigned. WITH ZERO response again. Customers save yourself from LEROY MERLIN the online purchase boogieman.
SW
Shamiel W's update19 Dec 2025, 06:55
Reviewer Update
Even after Hello Peter Leroy Merlin still does the very same. Issue you a weak apology and a number mine is Your ticket *** has been assigned. WITH ZERO response again. Customers save yourself from LEROY MERLIN the online purchase boogieman.