1 reviews | Active since Aug 2016
Leroy Merlin is the worst for building material!!!! Pathetic!!!!
I placed an order with Leroy Merlin online and was promised that my order will be delivered on Thursday the 25th of September, the order didn’t arrive on that day , then I was told it will arrive on Friday the 26th of September, it still didn’t arrive, I called again and I was told it will be delivered on Saturday the 27th of September and there is still no delivery…what’s painful about all of this is that I’m loosing my money because I paid a deposit to the construction company that is building at my house, but because the material is being delayed, the construction company is moving on to their next project as they cannot delay anymore waiting for the material I ordered from Leroy Merlin.
I cannot believe that I’m experiencing such with a big company like Leroy Merlin, I’m so disappointed and disheartened…how can you not keep to your promise of a delivery date ? This delay is affecting me and my family and our finances because everything is on hold at our house since we have been waiting for this order.
If you can avoid Leroy Merlin , please do. Otherwise your building progress will just delay and end up with construction companies moving on to a next project with the deposit you paid because you keep telling them Leroy Merlin will deliver on a specific day and it doesn’t happen.
I really regret not going with builders n other companies.
I will never ever trust Leroy Merlin again when it comes to home improvements.
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
Thank you for bringing your concerns to our attention.
We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .
I would also like to specifically mention and recognise Mr Hein Brown , my husband called in frustrated at the delay of our order and was transferred to Mr Hein Brown who kept in communication with us and ensured that we receive our order on Saturday. Thank you very much Mr Hein Brown for your dedication to your job, thank you for your endless efforts and communication with us on our order, it is highly appreciated.
I would also like to specifically mention and recognise Mr Hein Brown , my husband called in frustrated at the delay of our order and was transferred to Mr Hein Brown who kept in communication with us and ensured that we receive our order on Saturday. Thank you very much Mr Hein Brown for your dedication to your job, thank you for your endless efforts and communication with us on our order, it is highly appreciated.