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Shan S

1 reviews | Active since Jun 2013

03 May 2024, 16:20

Leroy Merlin is dishonest

Please don’t place online orders. They canceled half they delivered half they picked up the half they delivered and I have not received my money. This is the second time they have done this. I want my money back. You are a very dishonest company why advertise stuff if you don’t have stock

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 May 2024, 12:07
Official

Good day Shaunelle 

 

Thank you for reaching out to us.

 

Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with us was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 893628.

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Shan S's update07 May 2024, 07:38
Reviewer Update
I can’t drag this on I paid for something I didn’t receive the half you delivered didn’t help because what do you do with half your order. You urgently picked it up but it’s been weeks and you have not returned my money. I expect my money back . This is ***** and I don’t want to open a case against you. Just send me proof you have returned my money. This is the second time you did this