BG
Ben G
1 reviews | Active since May 2012
08 Apr 2024, 14:27
Leroy Merlin is a ****
The only reason I’m giving 1 star is because I can’t give a Zero. I paid for an order on 31st January. After 8 weeks of waiting I had to cancel some of my order. I then placed another order in store in March and I still haven’t received any of the items from either order. Seems to be a complete ****. They have now “lost” my order from January and have requested that I prove to them that there was such an order. (To which they owe me over R8000 for the item that I had to cancel). Store Manager has stopped answering my phone calls and I’m left with nothing, having spent over R75 000 for the two orders.
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Replies (1)Leroy Merlin South Africa's replyOfficial
09 Apr 2024, 18:57Good day Ben
Thank you for reaching out to us.
Kindly accept my unfeigned apologies on behalf of the company, We hope this has not deterred you from patronizing Leroy merlin, We are working on your query and will keep you updated on ticket request 885772.
Thank you for reaching out to us.
Kindly accept my unfeigned apologies on behalf of the company, We hope this has not deterred you from patronizing Leroy merlin, We are working on your query and will keep you updated on ticket request 885772.
Leroy Merlin South Africa's reply09 Apr 2024, 18:57
Official
Good day Ben
Thank you for reaching out to us.
Kindly accept my unfeigned apologies on behalf of the company, We hope this has not deterred you from patronizing Leroy merlin, We are working on your query and will keep you updated on ticket request 885772.
Thank you for reaching out to us.
Kindly accept my unfeigned apologies on behalf of the company, We hope this has not deterred you from patronizing Leroy merlin, We are working on your query and will keep you updated on ticket request 885772.
