EB
Estelle B
1 reviews | Active since Jul 2011
09 Feb 2024, 17:06
Leroy Merlin impossible to deal with.
On 7 Jan I got a quote "Quotation Request N° 214027" for R572. On 9 Jan I paid this amount to Leroy Merlin. I have heard nothing since then from them. axs I have been sick I was unable to follow this up sooner. Today I phoned them, and having given this query, I was asked to hang on for about 2 mins. After 10 mins I gave up. LM is impossibled to deal with! Plus their website has serious faults. I suppose that i have just thrown that R572 down the drain.
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Leroy Merlin South Africa's replyOfficial
12 Feb 2024, 08:39Good day Estelle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply12 Feb 2024, 08:39
Official
Good day Estelle
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.