LEROY MERLIN IGNORES ON LINE CUSTOMERS. *****

Leroy Merlin On Line purchase is a nightmare. I placed an order on 01 April , 2025 with the promise of delivery in a few days. Order was paid and confirmed. An email was sent with confirmation and tracking details. Upon following up on tracking my parcel, fastways informed me the tracking number was not correct. I immediately notified Leroy Merlin, who informed me NEW CENTURY are their supplier and they will come back to me with the correct number. The item has still not been delivered, 14 days later. The online c9nversatiin between Leroy Merlin , New Century and myself has not beenvrep**** to by New Century. Fastways has no parcel and Leroy Melin has the order market complete. No one responds to queries effectively with a tracking number. I believe they have a **** going because Facebook is full of comments of very unhappy customers that they don't seem to care about. Shocking for such a well known company to treat clients like this.