1 reviews | Active since Nov 2021
LEROY MERLIN FOURWAYS - NOT REFUNDED AS PROMISED
Leroy Merlin Fourways branch. Ordered items online on the 24th May 2026, Delivery was promised on 30th May 2026, so far so good. I was contacted by the branch to say they had no stock of the items they listed as having in stock (allegedly damaged stock), offered me a refund or source another from another branch, so I opted for sourcing the items from another branch, I then received a very curt email to say they will refund me (out of the blue). Yesterday,, after following up, 1 June I received a proof of refund allegedly processed on the 30th May, and its not reflecting in my bank account., as at today. I called my bank and they say theres no refund pending. It seems a bit scaly to me that they say the money has been refunded, but its not even pending in my business banking account.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your refund and will be in contact with you soonest.
We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency, Kindly note that we are following up with the department on your refund and will be in contact with you soonest.
