RK
Ramota K
1 reviews | Active since Jan 2021
07 Sept 2022, 09:45
LEROY MERLIN Fourways
A fresh looking place mostly in white with touches of green so it feels airy inside. Refreshing. The merchandising is very attractive and appealing. The level of help is okay, not exceptional. They have a variety of hardware and homeware. I did a comparative shop with another hardware and homeware shop in two products and Leroy’s came out cheaper in both products.
The Only frustration is that on two occasions I went to the store and was told the products I wanted were only available online. That was annoying because they are everyday products. I couldn’t imagine buying an ironing board online. It’s something I needed immediately. Their competitor had one on the shelf.
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Leroy Merlin South Africa's replyOfficial
07 Sept 2022, 14:12 Hi Ramota,
Thank you for reaching out with you concern.
We are so sorry to hear about your experience. We do appreciate your feedback, we are always looking to improve on our service to ensure that our customers have a good customer experience each time. We have escalated your concerns to the relevant department to have a look at.
Thank you
Thank you for reaching out with you concern.
We are so sorry to hear about your experience. We do appreciate your feedback, we are always looking to improve on our service to ensure that our customers have a good customer experience each time. We have escalated your concerns to the relevant department to have a look at.
Thank you
Leroy Merlin South Africa's reply07 Sept 2022, 14:12
Official
Hi Ramota,
Thank you for reaching out with you concern.
We are so sorry to hear about your experience. We do appreciate your feedback, we are always looking to improve on our service to ensure that our customers have a good customer experience each time. We have escalated your concerns to the relevant department to have a look at.
Thank you
Thank you for reaching out with you concern.
We are so sorry to hear about your experience. We do appreciate your feedback, we are always looking to improve on our service to ensure that our customers have a good customer experience each time. We have escalated your concerns to the relevant department to have a look at.
Thank you